Sr. Network Engineer

Preferred Education

• Bachelors in computer networks/Science or relevant technical field

Area of Expertise 

• Network operation experience in managing global networks
• Ability to work collaboratively with individuals locally and globally across multiple disciplines
• Installation, configuration and supporting network equipment including Routers, Switches, WLC, WAN accelerators, DNS, DHCP and NTP services through Infoblox,ISE cubes
• Deep working knowledge of networking technologies including Layer-2, Layer-3 protocols (STP, EIGRP, BGP, VXLAN/EVPN, ISIS)
• A solid understanding of networking and core Internet protocols (e.g., TCP/IP, DNS, SMTP, HTTP, and distributed networks)
• Broad knowledge and experience in Switching and routing protocols like EIGRP, IS-IS, OSPF, HSRP, LACP, SSO, RPR and along with VLAN, STP, RSTP, VTP, MST protocols
• Knowledge of Tunnelling concepts – MPLS, GRE, IPSEC and VxLAN
• Demonstrate understanding of various core networking products from industry players
• Having any networking vendors certifications from Cisco & Arista is a Plus
• Having knowledge of Software Define Networks concepts is a plus
• Contribute to automation and provisioning of environments
• Bachelor’s in computer networks/Science or relevant technical field
• Excellent oral and written communication skills
• Prefer to have understanding/Exposure/Expertise in one or more areas
• Advanced Datacenter technologies- VPC, MC-LAG, VxLAN, EVPN

Key Responsibilities:

• Very good Understanding of TCP/IP and troubleshooting of Network Connectivity
• Raising Trouble tickets with ISP’s and participating in trouble shooting calls along with ISP network engineers to resolve P2P & internet link issues
• Maintain pro-activeness on alerts/tasks by using tools like HP NNMI, Opsramp, Cisco Prime, NetScout, Livenx, and Net brain monitoring tools
• Recognize all CRITICAL creation alarms promptly and raise to TechOps group through chat/email/call
• Create tickets for the critical alerts which have been escalated to TechOps and update the ticket with the appropriate information
• Follow the procedure as per the wiki/instructions provided and check with the TechOps Team for any clarifications or doubts
• Configuring switches & Routers to maximize network efficiency and security
• Maximizing network performance through ongoing monitoring and troubleshooting
• Investigating faults in the network
• Updating network equipment to the latest firmware & IOS releases
• Reporting network status to key stakeholders when business critical tickets raised by peer groups
• Interface with internal teams, customers, and partners
• Be a point of escalation from shift engineers and troubleshoot internal/external connectivity issues
• Provide resolution information and work with other teams to complete impact analysis where appropriate
• Drive the network incident, outages, and deep diving to find the root cause and prevention plan
• Create and define network operation best practices, documentation, and building MOP, SOP for training Juniors
• A Positive “can do” attitude with the ability to articulate thoughts and ideas and see them to fruition
• Willing to work in 24/7 Shifts